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How our Marketplace Works

We’re a marketplace and this means that every product on our site is sold and sent directly by the creative small business that made, sourced or selected it.


What this means for you

Shop from the Internet's most creative businesses

You will find original products from the best creative small businesses in the UK and Ireland.

It’s easy to order from more than one seller

However many sellers you order from, you’ll only pay once through our simple checkout. UK delivery is included and Republic of Ireland delivery is only 5Euro. Just remember that if your items come from different sellers, timings might vary, and your items may arrive separately (who doesn't love multiple surprises in the post).

Got a Question? Ask before you order If you have a question about a product or want to know if it can be made specific to your requirements, you can get in touch with us first by emailing orders@teyboutique.com or by using the link on each product page.

You’ll get a few emails from us when you order something

We’ll confirm that we’ve received your order and payment, and then we let the seller know immediately. If you gift is personalised or you need a bespoke service, our seller may be in touch via email to work with you on your gift. Once your parcel is posted, we’ll be in touch again to confirm dispatch.


We’re here to help

Our hard working customer service team is available five days a week. Ask for help or advice, tell us what you like (or what you don’t) by contacting us. That way, we can make sure you’re always looked after.

Safe and secure shopping

We accept all major credit and debit cards, including Switch, Visa, Delta, Maestro, MasterCard and American Express, and our online secure shopping cart system is endorsed & provided by Shopify. So you can be sure your card details are always safe with us.

How do you like real reviews?

Sometimes you just want to know what other people think. We work with Yopto, one of the most trusted real customer feedback application providers, to give you the chance to rate your experience & product. Once your order’s been sent you’ll receive a short survey email from Yopto. Read our Cusstomer Reviews here. to read up on reviews from real customers.

Sell with us

'Find out more about selling with us' here.