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Seller's Support Page

This support page is for TEYB selling partners to find answers to what they are looking for FAST!


Have you got a general question?

(e.g. about getting paid or setting up your store)

Visit the knowledge base of FAQs >


Want to know more about the seller's terms?

(e.g. what commission is charged)

See terms >


Did you know that everything you need to get started is in your welcome pack?

(e.g. are you having trouble uploading images)

 Please check your Welcome email or request a new Welcome pack by emailing


Still can't find an answer to your query?

So that we never miss an email / query from you, can you please email us to  You will receive a response within 1 - 3 working days.

Selling Partners should check the above links for answers to their questions prior to contacting HQ, as you will be able to find most answers quickly. 

All emails received will be immediately allocated to a special sellers folder and your queries will be treated with priority.  Replies will sent to you within 1 - 3 working days.

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